'Mrs. Brady' turns 'cybermom' to help seniors tackle tech - CNN.com
I read this article on CNN and thought it was great. I've done both regular support and pro bono work helping elderly and mentally disabled or injured people keep in touch with their families via the Internet and it's such a great and inexpensive (compared to traditional long-distance phone calls) way to stay in touch.
I always say that "technology should work for you", most people who are intimidated by computers and email usually think that it's complicated, however it can be set up to be as straightforward and easy as making a phone call with a speed-dialer... if someone will just take the time to help them get started it goes from something intimidating to a wonderful way to keep in touch with family and friends, especially when mobility is an issue.
About Me
- Jonathan Watts
- Los Angeles, CA, United States
- I have over 15 years of professional experience in the I.T. field, working with individuals and small to mid-size businesses. I've received a certificate in Project Management from UCLA, and I am a member of PMI. I have expertise in Active Directory, Open Directory, VMWare, Windows, Mac OSX, *nix, Exchange, IIS, Cisco, Forefront TMG, MARS, ACS, CSA, EMC, NetApp, and Websense. I've worked in all aspects of I.T., from end-user support to engineering and design.
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